BSB51915 – Diploma of Leadership and Management


Unit details: click on the unit code for more detail about each unit in this course.

BSBLDR501 – Develop and use emotional intelligence

This unit covers the development and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the context of the workplace.

It includes identifying the impact of own emotions on others in the workplace, recognising and appreciating the emotional strengths and weaknesses of others, promoting the development of emotional intelligence in others and utilising emotional intelligence to maximise team outcomes.

It applies to managers who identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.

Topics covered in this unit include:

  1. Identify the impact of own emotions on others in the workplace
  2. Recognise and appreciate the emotional strengths and weaknesses of others
  3.  Promote the development of emotional intelligence in others
  4. Utilise emotional intelligence to maximise team outcomes

Unit Outcomes

Upon successful completion of this unit students will be able to encourage a positive emotional climate in the workplace and use the strengths of team members to achieve workplace outcomes.

BSBLDR503 – Communicate with influence

This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and others.

It applies to managers and leaders who identify, analyse, synthesise and act on information from a range of sources, and who deal with unpredictable problems. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.

Topics covered in this unit include:

  1. Communicate clearly
  2. Present and negotiate persuasively
  3. Participate in and lead, meetings effectively
  4. Make presentations at meetings, forums and conferences

Unit Outcomes

Upon successful completion of this unit students will be able to adapt language, explanations, media and information/entertainment balance to meet the needs of the audience.

BSBLDR502 – Lead and manage effective workplace relationships

This unit describes the skills and knowledge required to lead and manage effective workplace relationships.

It applies to individuals in leadership or management who have a prominent role in establishing and managing processes and procedures to support workplace relationships taking into account the organisation’s values, goals and cultural diversity.

Topics covered in this unit include:

  1. Manage ideas and information
  2. Establish systems to develop trust and confidence
  3. Manage the development and maintenance of networks and relationships
  4. Manage difficulties to achieve positive outcomes

Unit Outcomes

Upon successful completion of this unit students will be able to develop and implement strategies and establish processes and systems to identify and manage conflict and difficulties in workplace relationships and provide guidance, counselling and support to assist co-workers in resolving their work difficulties.

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BSBWOR502 – Lead and manage team effectiveness

This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.

It applies to individuals working at a managerial level who facilitate work teams and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.

Topics covered in this unit include:

  1. Establish team performance plan
  2. Develop and facilitate team cohesion
  3. Facilitate teamwork
  4. Liaise with stakeholders

Unit Outcomes

Upon successful completion of this unit students will be able to encourage team participation, establish and maintain stakeholder communication and support team members in meeting expected performance outcomes.

BSBMGT517 – Manage operational plan

This unit describes the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans.

Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the organisation’s operational plan.

This unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plan.

Topics covered in this unit include:

  1. Develop operational plan
  2. Plan and manage resource acquisition
  3. Monitor and review operational performance

Student outcomes

Upon successful completion of this unit students will be able to develop, monitor and review performance systems and processes to assess progress in achieving profit and productivity plans and targets.

BSBFIM501 – Manage budgets and financial plans

This unit describes the skills and knowledge required to undertake financial management within a work team in an organisation. It includes planning and implementing financial management approaches, supporting team members whose role involves aspects of financial operations, monitoring and controlling finances and reviewing and evaluating effectiveness of financial management processes.

It applies to managers in a wide range of organisations and sectors who have responsibility for ensuring that work team financial resources are used effectively and are managed in line with financial objectives of the team and organisation.

Topics covered in this unit include:

  1. Plan financial management approaches
  2. Implement financial management approaches
  3. Monitor and control finances
  4. Review and evaluate financial management processes

Unit Outcomes

Upon successful completion of this unit students will be to apply logical processes in planning, implementing and evaluating complex tasks and developing alternative strategies in achieving goals and timelines.

BSBRSK501 – Manage risk

This unit describes skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.

It applies to individuals who are working in positions of authority and are approved to implement change across the organisation, business unit, program or project area. They may or may not have responsibility for directly supervising others.

Topics covered in this unit include:

  1. Establish risk context
  2. Identify risks
  3. Analyse risks
  4. Select and implement treatments

Unit Outcomes

Upon successful completion of this unit students will be to review organisational processes, procedures and requirements for undertaking risk management in accordance with current risk management standards and techniques, understand critical success factors, develop risk mitigation strategies and evaluation the risk management process.

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BSBINN502 – Build and sustain an innovative work environment

This unit describes the skills and knowledge required to create an environment that enables and supports the application of innovative practice focusing on a holistic approach to the integration of innovation across all areas of work practice.

It applies to individuals working in leadership or management roles in any industry or community context. The individual could be employed by the organisation, but may also be an external contractor, the leader of a cross organisation team or of a self-formed team of individuals. The work group could be permanent or temporary in nature.

Topics covered in this unit include:

  1. Lead innovation by example
  2. Establish work practices that support innovation
  3. Promote innovation
  4. Create a physical environment which supports innovation
  5. Provide learning opportunities

Unit outcomes

Upon successful completion of this unit students will be able to implement procedures that foster innovation and evaluation of innovative ideas, promote the value of innovation in line with organisational objectives and encourage formal and informal learning opportunities to help develop the skills needed for innovation.

BSBMGT516 – Facilitate continuous improvement

This unit describes the skills and knowledge required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements.

It applies to individuals who take an active role in managing a continuous improvement process in order to achieve an organisation’s objectives.

Topics covered in this unit include:

  1. Lead continuous improvement systems and processes
  2. Monitor and adjust performance strategies
  3. Manage opportunities for further improvement

Unit Outcomes

Upon successful completion of this unit students will be able to use analytical and lateral thinking to develop, implement and monitor systems and processes to achieve organisational outcomes in line with current practices.

BSBPMG522 – Undertake project work

This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects.

This unit applies to individuals who play a significant role in ensuring a project meets timelines, quality standards, budgetary limits and other requirements set for the project.

Topics covered in this unit include:

  1. Define project
  2. Develop project plan
  3. Administer and monitor project
  4. Finalise project
  5. Review project

Unit outcomes

Upon successful completion of this unit students will be able to apply systematic and analytical decision-making processes relevant to project management, including, budget processes, risk management, financial reporting and closeout review for a simple project.

BSBMKG507 – Interpret market trends and developments

This unit describes the skills and knowledge required to conduct an analysis of market data in order to determine organisational and competitor business performance and to prepare market and business forecasts. The information assists in developing an organisation’s marketing plan and to determine the current or potential future success of marketing strategies.

This unit applies to marketing professionals who use statistical techniques to analyse organisational and competitor marketing performance and to interpret new and emerging trends when forecasting future business needs.

Topics covered in this unit include:

  1. Interpret trends and market developments
  2. Analyse qualitative results
  3. Report on market data

Unit outcomes

Upon successful completion of this unit students will be able to develops plans using systematic and analytical decision making processes with an awareness of how they may contribute to longer term operational and strategic goals.

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BSBSLS501 – Develop a sales plan

This unit describes the skills and knowledge required to develop a sales plan for a product or service for a team covering a specified sales territory based on strategic objectives and in accordance with established performance targets.

It applies to individuals working in a supervisory or managerial sales role who develop a sales plan for a product or service.

Topics covered in this unit include:

  1.  Identify organisational strategic direction
  2.  Establish performance targets
  3. Develop a sales plan for a product
  4.  Identify support requirements
  5. Monitor and review sales plan

Unit outcomes

Upon successful completion of this unit students will be able to apply critical thinking and systematic, analytical processes in developing and adjusting a sales plan to ensure results are achieved.

FNS40615 Certificate IV in Accounting


Unit details: click on the unit code for more detail about each unit in this course.

 

BSBFIA401 Prepare financial reports

This unit describes skills and knowledge required to record general journal adjustment entries and to prepare end of period financial reports.

It applies to individuals employed in a range of work environments who are responsible for preparing financial reports. They may be individuals providing administrative support within an enterprise, or they might have responsibility for these tasks in relation to their own workgroup or role.

Topics covered in this unit include:

  1. Maintain an asset register
  2. Record general journal entries for balance day adjustments
  3. Prepare final general ledger accounts
  4. Prepare end of period financial reports

Unit Outcomes

Upon successful completion of this unit students will be able to prepare and interpret an Income Statement and Balance Sheet.

BSBITU306 Design and produce business documents

This unit describes the skills and knowledge required to design and produce various business documents and publications. It includes selecting and using a range of functions on a variety of computer applications.

It applies to individuals who possess fundamental skills in computer operations and keyboarding. They may exercise discretion and judgement using appropriate theoretical knowledge of document design and production to provide technical advice and support to a team.

Topics covered in this unit include:

  1. Select and prepare resources
  2. Design documents
  3. Produce documents
  4. Finalise documents

Unit Outcomes

Upon successful completion of this unit students will be able to design and proofread documents for readability, accuracy and consistency of language, style and layout prior to final output.

BSBITU402 Develop and use complex spreadsheets

This unit describes the skills and knowledge required to use spreadsheet software to complete business tasks and produce complex documents.

It applies to individuals employed in a range of work environments who require skills in creation of complex spreadsheets to store and retrieve data. They may work as individuals providing administrative support within an enterprise, or may be independently responsible for designing and working with spreadsheets relevant to their own work roles.

Topics covered in this unit include:

  1. Prepare to develop spreadsheets
  2. Develop a linked spreadsheet solution
  3. Automate and standardise spreadsheet operation
  4. Use spreadsheets for business
  5. Represent numerical data in graphic form

Unit Outcomes

Upon successful completion of this unit students will be able to create functional spreadsheets by entering data, importing and exporting data, using formula and creating graphs.

BSBWRT301 Write simple documents

This unit describes the skills and knowledge required to plan, draft and finalise a basic document.

It applies to individuals who apply a broad range of competencies in various work contexts and may exercise some discretion and judgement to produce a range of workplace documentation.

Topics covered in this unit include:

  1. Plan documents
  2. Draft documents
  3. Review documents
  4. Write final document

Unit Outcomes

Upon successful completion of this unit students will be able to prepare documents and templates suitable for internal and external communications.

FNSACC301 Process financial transactions and extract interim reports

This unit describes the skills and knowledge required to prepare and process routine financial documents, prepare journal entries, post journals to ledgers, prepare banking and reconcile financial receipts, and extract a trial balance and interim reports.

It applies to individuals who use specialised knowledge and follow agreed processes to carefully check and process detailed financial information to ensure standards are maintained.

Topics covered in this unit include:

  1. Check and verify supporting documentation
  2. Prepare and process banking and petty cash documents
  3. Prepare and process invoices for payment to creditors and for debtors
  4. Prepare and post journals and batch monetary items
  5. Post journals to ledger
  6. Enter data into system
  7. Prepare deposit facility and lodge flows
  8. Extract trial balance and interim reports

Lecture Notes

Upon successful completion of this unit students will be able to enter data into an accounting system, reconcile bank accounts and prepare a trial balance.

FNSACC302 Administer subsidiary accounts and ledgers

This unit describes the skills and knowledge required to reconcile and monitor financial accounts receivable systems, identify bad and doubtful debts and plan a recovery action, and remit payments to sundry creditors.

It applies to individuals who use specialised knowledge and follow agreed processes to problem solve within their area of responsibility.

Topics covered in this unit include:

  1. Review accounts receivable process
  2. Identify bad and doubtful debts
  3. Review compliance with terms and conditions and plan recovery action
  4. Prepare reports and file documentation
  5. Distribute creditor invoices for authorisation
  6. Remit payments to creditors
  7. Prepare accounts paid report and reconcile balances outstanding

Unit Outcomes

Upon successful completion of this unit students will be to complete the accounts receivable and accounts payable cycles.

FNSACC303 Perform financial calculations

This unit describes the skills and knowledge required to use a range of common calculation methods and techniques for conducting routine financial calculations and transactions.

It applies to individuals who use literacy and numeracy skills to perform common computational tasks as part of an operational job role.

Topics covered in this unit include:

  1. Obtain data and resources for financial calculations
  2. Select appropriate methods and carry out financial calculations
  3. Check calculations and record outcomes

Unit Outcomes

Upon successful completion of this unit students will be to perform financial calculations using a calculator and spreadsheets.

FNSACC402 Prepare operational budgets

This unit describes the skills and knowledge required to prepare and document operational budgets for a variety of organisations.

It applies to individuals who use specialised knowledge and systematic approaches to undertake strategic financial activity for an organisation.

Topics covered in this unit include:

  1. Prepare budgets
  2. Set budget timeframes
  3. Document budgets

Unit Outcomes

Upon successful completion of this unit students will be to prepare prepare budgets, identify milestones and seasonal trends, and prepare budget reports.

FNSACC404 Prepare financial statements for non-reporting entities

This unit describes the skills and knowledge required to develop a range of commonly required financial reports for entities that do not have a statutory duty to file financial reports with government agencies and regulators.

It applies to individuals who use specialised knowledge and systematic approaches to collate and prepare financial information.

Topics covered in this unit include:

  1. Compile financial data
  2. Prepare reports

Unit Outcomes

Upon successful completion of this unit students will be to check financial data to ensure consistency and accuracy and prepare and present financial data in reports, charts and diagrams.

FNSACC406 Set up and operate a computerised accounting system

This unit describes the skills and knowledge required to modify and operate an integrated computerised accounting system. This is generally under supervision and encompasses processing transactions within the system, maintaining the system, producing reports and ensuring system integrity.

It applies to individuals who within their area of responsibility use specialised knowledge, information technology and coordination skills to establish and maintain an organisational system.

Topics covered in this unit include:

  1. Implement an integrated accounting system
  2. Process transactions within the accounting system
  3. Maintain an accounting system
  4. Produce reports
  5. Ensure system integrity

Unit Outcomes

Upon successful completion of this unit students will be to set up an accounting system, process a variety of transactions and produce year end reports. Students will also understand the need to regularly back up data and maintain data security.

FNSBKG404 Carry out business activity and instalment activity statement tasks

This unit describes the skills and knowledge required to identify and apply compliance requirements to effectively process and complete business activity statements (BAS), instalment activity statements (IAS) and other required reports.

It applies to individuals who use a range of organisational and analytical techniques to work within organisations or to supply specific bookkeeping services as a small business owner or contractor.

Topics covered in this unit include:

  1. Identify individual compliance and other requirements
  2. Recognise and apply GST implications and code transactions
  3. Report on payroll activities and amounts withheld
  4. Complete and reconcile activity statement
  5. Lodge activity statement

Unit outcomes

Upon successful completion of this unit students will gain knowledge of the legislative and regulatory requirements relevant to providing a tax agent service, including various taxation laws and privacy law. Strong GST foundations will be built through applying GST principles and GST classifications during the course.  The final focus of the unit addresses understanding the financial liabilities and BAS payment options.

FNSBKG405 Establish and maintain a payroll system

This unit describes the skills and knowledge required to record and prepare payroll documentation, respond to enquiries and process accurate payroll data for manual and computerised systems.

It applies to individuals who use a range of organisational and other specialist techniques. They may work directly for organisations or be small business owners, contractors or service providers.

Topics covered in this unit include:

  1. Establish payroll requirements
  2. Record payroll data
  3. Prepare and process payroll
  4. Handle payroll enquiries
  5. Maintain payroll

Unit outcomes

Upon successful completion of this unit students will be able to prepare and maintain a payroll system and payroll records.

FNSINC401 Apply principles of professional practice to work in the financial services industry

This unit describes the skills and knowledge required to identify industry professional approaches to procedures, guidelines, policies and standards, including ethical requirements, and to model and meet expectations of these in all aspects of work.

It applies to individuals who work in senior roles in the financial services industry and underpins other specialist units used in all sectors of the industry.

Topics covered in this unit include:

  1. Identify scope, sectors and responsibilities of industry
  2. Identify and apply guidelines, procedures and legislation
  3. Identify sustainability issues
  4. Manage information
  5. Participate in and facilitate work team activities
  6. Plan work to be completed
  7. Develop and maintain personal competency

Unit Outcomes

Upon successful completion of this unit students will understand the financial services industry and apply the code of practice with an ethical approach and identify and review personal professional development needs and goals on regular basis.