BSBSS00040 – Innovation Leadership Skill Set


it Outline: click on the unit code for more detail about each unit in this course.

BSBINN501 – Establish systems that support innovation

This unit describes the skills and knowledge required to conceptualise and establish new systems that support and encourage innovation in the workplace.

It applies to individuals including managers, senior operational personnel and/or internal/external specialists who are responsible for the development of new systems in small and large organisations in any community or industry context.

Topics covered in this unit include:

  1. Research context for new system development
  2. Generate system concepts and options
  3. Develop a plan for the system
  4. Trial the system
  5. Lodge activity statement

Unit outcomes

Upon successful completion of this unit students will be able to create system concepts that will foster innovation using individual and group techniques.

BSBINN502 – Build and sustain an innovative work environment

This unit describes the skills and knowledge required to create an environment that enables and supports the application of innovative practice focusing on a holistic approach to the integration of innovation across all areas of work practice.

It applies to individuals working in leadership or management roles in any industry or community context. The individual could be employed by the organisation, but may also be an external contractor, the leader of a cross organisation team or of a self-formed team of individuals. The work group could be permanent or temporary in nature.

Topics covered in this unit include:

  1. Lead innovation by example
  2. Establish work practices that support innovation
  3. Promote innovation
  4. Create a physical environment which supports innovation
  5. Provide learning opportunities

Unit outcomes

Upon successful completion of this unit students will be able to develop procedures that introduce and foster innovation and allow for rigorous evaluation of innovative ideas.

SIRXQUA002A – Lead a team to foster innovation

This unit describes the performance outcomes, skills and knowledge required to lead a workplace team in ways that foster innovative work practices.

This unit applies to individuals leading work teams on individual projects or for work in general. The skills encompass the requirements for encouraging innovation within individual team members as well as a team as a whole. They include how to put a team together and keep it working well, how to structure work and monitor progress, how to ensure the team members have the information and skills they need and how to apply innovative work skills to the leadership role.

Topics covered in this unit include:

  1. Organise team to maximise innovation
  2. Organise work assignments within team to facilitate innovative work practices
  3. Provide guidance and coaching to team members on innovation in the workplace
  4. Provide a model of innovative work practice
  5. Monitor the team’s ongoing use of innovative work practices
  6. Provide feedback on the use of innovative work skills

Unit outcomes

Upon successful completion of this unit students will be able to communicate  work assignments to team members in ways that encourage and reinforce  team based innovation.

Assessment

Brisbane students are expected to attend an in-class exam to be held at Coorparoo. Students who cannot attend this assessment, should contact the college to discuss alternative arrangements.

BSB51915 – Diploma of Leadership and Management


Unit details: click on the unit code for more detail about each unit in this course.

BSBLDR501 – Develop and use emotional intelligence

This unit covers the development and use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management in the context of the workplace.

It includes identifying the impact of own emotions on others in the workplace, recognising and appreciating the emotional strengths and weaknesses of others, promoting the development of emotional intelligence in others and utilising emotional intelligence to maximise team outcomes.

It applies to managers who identify, analyse, synthesise and act on information from a range of sources and who deal with unpredictable problems. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.

Topics covered in this unit include:

  1. Identify the impact of own emotions on others in the workplace
  2. Recognise and appreciate the emotional strengths and weaknesses of others
  3.  Promote the development of emotional intelligence in others
  4. Utilise emotional intelligence to maximise team outcomes

Unit Outcomes

Upon successful completion of this unit students will be able to encourage a positive emotional climate in the workplace and use the strengths of team members to achieve workplace outcomes.

BSBLDR503 – Communicate with influence

This unit describes the skills and knowledge required to present and negotiate persuasively, lead and participate in meetings and make presentations to customers, clients and others.

It applies to managers and leaders who identify, analyse, synthesise and act on information from a range of sources, and who deal with unpredictable problems. They use initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams.

Topics covered in this unit include:

  1. Communicate clearly
  2. Present and negotiate persuasively
  3. Participate in and lead, meetings effectively
  4. Make presentations at meetings, forums and conferences

Unit Outcomes

Upon successful completion of this unit students will be able to adapt language, explanations, media and information/entertainment balance to meet the needs of the audience.

BSBLDR502 – Lead and manage effective workplace relationships

This unit describes the skills and knowledge required to lead and manage effective workplace relationships.

It applies to individuals in leadership or management who have a prominent role in establishing and managing processes and procedures to support workplace relationships taking into account the organisation’s values, goals and cultural diversity.

Topics covered in this unit include:

  1. Manage ideas and information
  2. Establish systems to develop trust and confidence
  3. Manage the development and maintenance of networks and relationships
  4. Manage difficulties to achieve positive outcomes

Unit Outcomes

Upon successful completion of this unit students will be able to develop and implement strategies and establish processes and systems to identify and manage conflict and difficulties in workplace relationships and provide guidance, counselling and support to assist co-workers in resolving their work difficulties.

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BSBWOR502 – Lead and manage team effectiveness

This unit describes the skills and knowledge required to lead teams in the workplace and to actively engage with the management of the organisation.

It applies to individuals working at a managerial level who facilitate work teams and build a positive culture within their work teams. At this level, work will normally be carried out using complex and diverse methods and procedures requiring the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.

Topics covered in this unit include:

  1. Establish team performance plan
  2. Develop and facilitate team cohesion
  3. Facilitate teamwork
  4. Liaise with stakeholders

Unit Outcomes

Upon successful completion of this unit students will be able to encourage team participation, establish and maintain stakeholder communication and support team members in meeting expected performance outcomes.

BSBMGT517 – Manage operational plan

This unit describes the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans.

Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the organisation’s operational plan.

This unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plan.

Topics covered in this unit include:

  1. Develop operational plan
  2. Plan and manage resource acquisition
  3. Monitor and review operational performance

Student outcomes

Upon successful completion of this unit students will be able to develop, monitor and review performance systems and processes to assess progress in achieving profit and productivity plans and targets.

BSBFIM501 – Manage budgets and financial plans

This unit describes the skills and knowledge required to undertake financial management within a work team in an organisation. It includes planning and implementing financial management approaches, supporting team members whose role involves aspects of financial operations, monitoring and controlling finances and reviewing and evaluating effectiveness of financial management processes.

It applies to managers in a wide range of organisations and sectors who have responsibility for ensuring that work team financial resources are used effectively and are managed in line with financial objectives of the team and organisation.

Topics covered in this unit include:

  1. Plan financial management approaches
  2. Implement financial management approaches
  3. Monitor and control finances
  4. Review and evaluate financial management processes

Unit Outcomes

Upon successful completion of this unit students will be to apply logical processes in planning, implementing and evaluating complex tasks and developing alternative strategies in achieving goals and timelines.

BSBRSK501 – Manage risk

This unit describes skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.

It applies to individuals who are working in positions of authority and are approved to implement change across the organisation, business unit, program or project area. They may or may not have responsibility for directly supervising others.

Topics covered in this unit include:

  1. Establish risk context
  2. Identify risks
  3. Analyse risks
  4. Select and implement treatments

Unit Outcomes

Upon successful completion of this unit students will be to review organisational processes, procedures and requirements for undertaking risk management in accordance with current risk management standards and techniques, understand critical success factors, develop risk mitigation strategies and evaluation the risk management process.

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BSBINN502 – Build and sustain an innovative work environment

This unit describes the skills and knowledge required to create an environment that enables and supports the application of innovative practice focusing on a holistic approach to the integration of innovation across all areas of work practice.

It applies to individuals working in leadership or management roles in any industry or community context. The individual could be employed by the organisation, but may also be an external contractor, the leader of a cross organisation team or of a self-formed team of individuals. The work group could be permanent or temporary in nature.

Topics covered in this unit include:

  1. Lead innovation by example
  2. Establish work practices that support innovation
  3. Promote innovation
  4. Create a physical environment which supports innovation
  5. Provide learning opportunities

Unit outcomes

Upon successful completion of this unit students will be able to implement procedures that foster innovation and evaluation of innovative ideas, promote the value of innovation in line with organisational objectives and encourage formal and informal learning opportunities to help develop the skills needed for innovation.

BSBMGT516 – Facilitate continuous improvement

This unit describes the skills and knowledge required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements.

It applies to individuals who take an active role in managing a continuous improvement process in order to achieve an organisation’s objectives.

Topics covered in this unit include:

  1. Lead continuous improvement systems and processes
  2. Monitor and adjust performance strategies
  3. Manage opportunities for further improvement

Unit Outcomes

Upon successful completion of this unit students will be able to use analytical and lateral thinking to develop, implement and monitor systems and processes to achieve organisational outcomes in line with current practices.

BSBPMG522 – Undertake project work

This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects.

This unit applies to individuals who play a significant role in ensuring a project meets timelines, quality standards, budgetary limits and other requirements set for the project.

Topics covered in this unit include:

  1. Define project
  2. Develop project plan
  3. Administer and monitor project
  4. Finalise project
  5. Review project

Unit outcomes

Upon successful completion of this unit students will be able to apply systematic and analytical decision-making processes relevant to project management, including, budget processes, risk management, financial reporting and closeout review for a simple project.

BSBMKG507 – Interpret market trends and developments

This unit describes the skills and knowledge required to conduct an analysis of market data in order to determine organisational and competitor business performance and to prepare market and business forecasts. The information assists in developing an organisation’s marketing plan and to determine the current or potential future success of marketing strategies.

This unit applies to marketing professionals who use statistical techniques to analyse organisational and competitor marketing performance and to interpret new and emerging trends when forecasting future business needs.

Topics covered in this unit include:

  1. Interpret trends and market developments
  2. Analyse qualitative results
  3. Report on market data

Unit outcomes

Upon successful completion of this unit students will be able to develops plans using systematic and analytical decision making processes with an awareness of how they may contribute to longer term operational and strategic goals.

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BSBSLS501 – Develop a sales plan

This unit describes the skills and knowledge required to develop a sales plan for a product or service for a team covering a specified sales territory based on strategic objectives and in accordance with established performance targets.

It applies to individuals working in a supervisory or managerial sales role who develop a sales plan for a product or service.

Topics covered in this unit include:

  1.  Identify organisational strategic direction
  2.  Establish performance targets
  3. Develop a sales plan for a product
  4.  Identify support requirements
  5. Monitor and review sales plan

Unit outcomes

Upon successful completion of this unit students will be able to apply critical thinking and systematic, analytical processes in developing and adjusting a sales plan to ensure results are achieved.

BSB50215 – Diploma of Business


Click on the unit code below for more information about each unit in this course.

BSBMKG501 – Identify and evaluate marketing opportunities

This unit describes the skills and knowledge required to identify, evaluate and take advantage of marketing opportunities by analysing market data, distinguishing characteristics of possible markets and assessing viability of changes to operations.

It applies to individuals working in a supervisory or management marketing or advertising role within a marketing or advertising team or media organisation.

Topics covered in this unit include:

  1. Identify marketing opportunities
  2. Investigate marketing opportunities
  3. Evaluate required changes to current operations

Unit Outcomes

Upon successful completion of this unit students will develop critical thinking, an innovative mindset and decision making skills to explore, analyse and evaluate options against set criteria, choosing most appropriate option and identify opportunities for improvement.

BSBMKG507 – Interpret market trends and developments

This unit describes the skills and knowledge required to conduct an analysis of market data in order to determine organisational and competitor business performance and to prepare market and business forecasts. The information assists in developing an organisation’s marketing plan and to determine the current or potential future success of marketing strategies.

This unit applies to marketing professionals who use statistical techniques to analyse organisational and competitor marketing performance and to interpret new and emerging trends when forecasting future business needs.

Topics covered in this unit include:

  1. Interpret trends and market developments
  2. Analyse qualitative results
  3. Report on market data

Unit Outcomes

Upon successful completion of this unit students will be able to develop plans and uses effective organisational and time management skills to complete tasks with an awareness of how they may contribute to longer term operational and strategic goals.

BSBMKG514 – Implement and monitor marketing activities

This unit describes the skills and knowledge required to apply and observe marketing plan objectives and action necessary improvements.

It applies to individuals who possess a sound theoretical knowledge base in advertising management, and demonstrate a range of managerial skills. In this role, they usually lead and coordinate a marketing team, implement a marketing plan, monitor performance of marketing strategies and evaluate their effectiveness.

Topics covered in this unit include:

  1. Implement marketing strategies and tactics
  2. Monitor marketing strategies and tactics
  3.  Evaluate and improve marketing performance

Unit Outcomes

Upon successful completion of this unit students will be able to identify opportunities for improvement in line with changing customer requirements and communicate changes to marketing objectives and targets with relevant stakeholders, to facilitate implementation.

BSBINN502 – Build and sustain an innovative work environment

This unit describes the skills and knowledge required to create an environment that enables and supports the application of innovative practice focusing on a holistic approach to the integration of innovation across all areas of work practice.

It applies to individuals working in leadership or management roles in any industry or community context. The individual could be employed by the organisation, but may also be an external contractor, the leader of a cross organisation team or of a self-formed team of individuals. The work group could be permanent or temporary in nature.

Topics covered in this unit include:

  1. Lead innovation by example
  2. Establish work practices that support innovation
  3. Promote innovation
  4. Create a physical environment which supports innovation
  5. Provide learning opportunities

Unit outcomes

Upon successful completion of this unit students will be able to implement procedures that foster innovation and evaluation of innovative ideas, promote the value of innovation in line with organisational objectives and encourage formal and informal learning opportunities to help develop the skills needed for innovation.

BSBPMG522 – Undertake project work

This unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. It covers developing a project plan, administering and monitoring the project, finalising the project and reviewing the project to identify lessons learned for application to future projects.

This unit applies to individuals who play a significant role in ensuring a project meets timelines, quality standards, budgetary limits and other requirements set for the project.

Topics covered in this unit include:

  1. Define project
  2. Develop project plan
  3. Administer and monitor project
  4. Finalise project
  5. Review project

Unit outcomes

Upon successful completion of this unit students will be able to apply systematic and analytical decision-making processes relevant to project management, including, budget processes, risk management, financial reporting and closeout review for a simple project.

BSBRSK501 – Manage risk

This unit describes skills and knowledge required to manage risks in a range of contexts across an organisation or for a specific business unit or area in any industry setting.

It applies to individuals who are working in positions of authority and are approved to implement change across the organisation, business unit, program or project area. They may or may not have responsibility for directly supervising others.

Topics covered in this unit include:

  1. Establish risk context
  2. Identify risks
  3. Analyse risks
  4. Select and implement treatments

Unit Outcomes

Upon successful completion of this unit students will be to review organisational processes, procedures and requirements for undertaking risk management in accordance with current risk management standards and techniques, understand critical success factors, develop risk mitigation strategies and evaluation the risk management process

BSBMKG523 – Design and develop an integrated marketing communication plan

This unit describes the skills and knowledge required to identify and evaluate the range of marketing communication options and media, to design an integrated marketing communication plan, and to develop a marketing communication brief and creative brief reflecting client needs and preferences.

It applies to individuals working in a supervisory or management marketing or advertising role, within a marketing or advertising team or media organisation.

Topics covered in this unit include:

  1. Determine marketing communication requirements
  2. Develop marketing communication brief
  3. Design integrated marketing communication strategy
  4. Select and recommend media for marketing strategy
  5. Develop creative brief

Unit Outcomes

Upon successful completion of this unit students will be to develop a creative brief that meets the client needs, communicate objectives in measurable terms, define key characteristics, competitive factors and market situation facing product or service, and select marketing communication options appropriate for the brief.

BSBADV507 – Develop a media plan

This unit describes the skills and knowledge required to develop a media plan within a given budget, by defining requirements, selecting media vehicles and determining a schedule.

It applies to individuals working in a supervisory or management advertising role within an advertising team or media organisation. It may also

Topics covered in this unit include:

  1. Define media requirements
  2. Select media vehicles
  3. Determine media schedule
  4. Produce media plan

Unit Outcomes

Upon successful completion of this unit students will be able to make informed decisions about media requirements and utilise continuous improvement and testing strategies to ensure effectiveness of final media plan.

BSB42615 – Certificate IV in New Small Business


Unit details: click on the unit code for more detail about each unit in this course.

BSBSMB301 – Investigate micro business opportunities

This unit describes the skills and knowledge required to consider the major elements of a business idea, undertake research to determine viability of the business opportunity and present the idea with reference to the legislative frameworks affecting the business.

It applies to individuals who are establishing or operating a micro business for self-employment.

Topics covered in this unit include:

Describe business ideas
Identify market needs
Investigate factors affecting the market

BSBSMB401 – Establish legal and risk management requirements of small business

This unit describes the skills and knowledge required to identify and comply with all regulations affecting the business.

It applies to individuals operating a small business who use analytical skills to interpret legislation and regulations and develop procedures to manage compliance.

Topics covered in this unit include:

Identify and implement business legal requirements
Comply with legislation, codes and regulatory requirements
Negotiate and arrange contracts
Identify and treat business risks

Unit Outcomes

BSBSMB402 – Plan small business finances

This unit describes the skills and knowledge required to identify financial requirements of a business, including profit targets, cash flow projections and strategies to garner financial support.

It applies to individuals who operate a small business or work within an existing micro or small businesses and interpret financial data.

Topics covered in this unit include:

Identify costs, calculate prices and prepare profit statement
Develop a financial plan
Acquire finance

BSBSMB403 – Market the small business

This unit describes the skills and knowledge required to monitor and improve business performance via a clear marketing strategy integrated into the business plan.

It applies to individuals who operate a small business independently or within a larger organisation. Individuals in this role analyse and interpret market data.

Topics covered in this unit include:

Develop marketing strategies
Determine a marketing mix for the business
Implement marketing strategies
Monitor and improve marketing performance

BSBSMB404 – Undertake small business planning

This unit describes the skills and knowledge required to research and develop an integrated business plan for achieving business goals and objectives.

It applies to individuals who operate a small business that operates independently, or as part of a larger organisation. Individuals in this role interpret business information and numerical data competently.

Topics covered in this unit include:

Identify elements of the business plan
Develop a business plan
Develop strategies for minimising risk

BSBSMB201 – Identify suitability for micro business

This unit describes the skills and knowledge required to undertake self-evaluation to determine whether identified business opportunities are realistic.

It applies to individuals who critically examine potential business ideas by identifying gaps in the marketplace.

Topics covered in this unit include:

Explore potential business ideas
Compare personal skills and aspirations with micro business opportunities
Access business learning opportunities, mentoring and advice

BSBSMB409 – Build and maintain relationships with small business stakeholders

This unit describes the skills and knowledge required to negotiate with important stakeholders and modify interactions as required.

It applies to individuals who operate a small business and use communication skills to build relationships with key stakeholders.

Topics covered in this unit include:

Establish and develop communication and appropriate relationships with key stakeholders
Establish and develop roles and responsibilities in the small business
Review relationships with key stakeholders

BSBREL401 – Build client relationships and business networks

This unit describes the skills and knowledge required to develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers within an organisation as well as freelance or contract workers.

It applies to individuals with a broad knowledge of networking and negotiation who contribute well developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. They may have responsibility to provide guidance or to delegate aspects of tasks to others.

Topics covered in this unit include:

Develop and maintain business networks
Establish and maintain business relationships
Promote the relationship

BSBEBU401 – Review and maintain a website

This unit describes the skills and knowledge required to undertake data analysis, review website content, and update and maintain a website.

It applies to individuals who have knowledge of the relationship between a website and the core functions of an organisation. They also have working knowledge and skills to perform basic updates to website content. They may provide administrative support within an organisation or be other individuals who have been delegated this responsibility.

Topics covered in this unit include:

Review website content and use
Update website
Carry out non-technical site maintenance

BSBSMB413 – Design a digital action plan for small business

This unit describes the skills and knowledge required to develop a plan for using digital technologies to achieve business goals. It involves undertaking a basic review of business digital readiness, identifying opportunities and developing an action plan for using digital initiatives in a small business.

It applies to individuals who operate a small business and take responsibility for adopting and promoting approaches to improve small business operations.

Topics covered in this unit include:

Determine digital readiness of the business
Investigate digital tools and services to meet business needs
Develop a digital plan aligned with business goals

BSBREL401 – Establish networks

This unit describes the skills and knowledge required to develop and maintain effective work relationships and networks through relationship building and negotiation skills required by workers within an organisation as well as freelance or contract workers.

It applies to individuals with a broad knowledge of networking and negotiation who contribute well developed skills in creating solutions to unpredictable problems through analysis and evaluation of information from a variety of sources. They may have responsibility to provide guidance or to delegate aspects of tasks to others.

Topics covered in this unit include:

Develop and maintain business networks
Establish and maintain business relationships
Promote the relationship

Project Management


Unit details: click on the unit code for more detail about each unit in this course.

Phase 1.  Define the Project

This phase describes skills and knowledge required to scope a project and identify the resources required to complete the project.

It applies to individuals who play a significant role in ensuring a project meets timelines, quality standards, budgetary limits and other requirements set for the project.

Topics covered in this section include:

  1. Access project scope and other relevant documentation
  2. Define project stakeholders
  3. Seek clarification from delegating authority of issues related to project and project parameters
  4. Identify limits of own responsibility and reporting requirements
  5. Clarify relationship of project to other projects and to the organisation’s objectives
  6. Determine and access available resources to undertake project

Learning Outcomes

Upon successful completion of this unit students will be able to identify requirements and scope project.

Phase 2. Develop Project Plan

Topics covered in this section include:

  1. Develop project plan in line with the project parameters
  2. Identify and access appropriate project management tools
  3. Formulate risk management plan for project, including Work Health and Safety (WHS)
  4. Develop and approve project budget
  5. Consult team members and take their views into account in planning the project
  6. Finalise project plan and gain necessary approvals to commence project according to documented plan

Learning Outcomes

Upon successful completion of this section students will be able to prepare a risk management plan, prepage project budget, consult wiht relevant stakeholders and finalise the project plan.

Phase 3. Administer and monitor project

Topics covered in this unit include:

  1. Take action to ensure project team members are clear about their responsibilities and the project requirements
  2. Provide support for project team members, especially with regard to specific needs, to ensure that the quality of the expected outcomes of the project and documented time lines are met
  3. Establish and maintain required recordkeeping systems throughout the project
  4. Implement and monitor plans for managing project finances, resources and quality
  5. Complete and forward project reports as required to stakeholders
  6. Undertake risk management as required to ensure project outcomes are met
  7. Achieve project deliverables

Learning Outcomes

Upon successful completion of this section students will be able to create maintain project documentation, monitor finances, resources and quality, conduct risk management processes and report to stakeholders.

Phase 4. Finalise the project

Topics covered in this unit include:

  1. Complete financial recordkeeping associated with project and check for accuracy
  2. Ensure transition of staff involved in project to new roles or reassignment to previous roles
  3. Complete project documentation and obtain necessary sign-offs for concluding project

Learning Outcomes

Upon successful completion of this unit students will be able to prepare project documents for completion sign-off and transition project staff.

Phase 5. Review

Topics covered in this unit include:

  1. Review project outcomes and processes against the project scope and plan
  2. Involve team members in the project review
  3. Document lessons learned from the project and report within the organisation

Learning Outcomes

Upon successful completion of this unit students will be able to preform review analysis processes and document any learnings.